Paul Brunkow - 17 Sep 2013
Ordered this product as part of a research project at a university. Order was shipped promptly and the conditioner works as intended. The biggest plus here? Absolutely fantastic help! Chris Lange was able to walk me, an admitted and unrepentant amateur, through connections issues I had on my end and provide advice on the use of the product. He even accepted email photos of my set-up and consulted with engineers on his end to determine the best way to use the conditioner. Practically the same as having a knowledgeable technician right there in the lab with me.